Frequently Asked Questions
I need to return a faulty item. Who do I call?
Please call Returns Department on 0800 138 2293
An item I've ordered electronically, hasn't arrived, but something else has, which I hadn't ordered.
Please call the IT Department on 01527 505425. Opening hours are Mon-Fri 9:00-17:00.
Please have your order details ready, such as PIP/LINK code, date of order and account number.
How do I order specials?
Either order online at www.lexonspecials.co.uk call free on 0800 1383117 or fax free on 0800 1382032
Can we return a fridge line?
In accordance with MHRA regulations we are not allowed to accept returns on refridgerated items.